What you will learn


  Section 1: Introduction to synthesis
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  Section 2: Process for turning research into insights
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  Section 3: Affinity mapping
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  Section 4: Empathy mapping
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  Section 5: Current state scenario mapping
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  Section 6: From synthesis to decision support
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  Section 7: Conclusion and Next Steps
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Course overview

Transform diverse research into powerful insights that drive organisational decisions. In this practical course, you'll master three key synthesis methods: Affinity Mapping, Empathy Mapping, and Current State Scenario Mapping. Learn to effectively bridge the gap between research data and actionable recommendations.

Perfect for professionals working in complex organisations, this course will empower you to:

  1. Turn raw research into clear, actionable insights
  2. Use structured methods to identify patterns and opportunities
  3. Create compelling recommendations that drive decisions
  4. Adapt synthesis approaches for different organisational contexts

Whether you're in product development, service design, strategy, or operations, you'll learn to:

  • Organise and analyse complex information
  • Understand user needs deeply
  • Map current state experiences
  • Translate insights into decision support
  • Communicate findings effectively

Invest in your analytical capabilities and unlock the power of effective synthesis. Join now and start turning your research into results that matter!