Master essential research skills to understand your audience and drive informed decision-making in complex organisations. This course focuses on two key methods: interviews and fly-on-the-wall observations. You'll learn to plan, conduct, and adapt research throughout the design process, overcoming common challenges along the way.

Ideal for professionals aiming to enhance their research capabilities, this course will enable you to:

1. Plan and execute effective research projects aligned with organisational goals
2. Conduct insightful interviews and unobtrusive observations
3. Navigate research challenges in complex organisational settings
4. Tailor research methods to different stages of the design process
5. Communicate research findings to drive action and create impact

Elevate your professional toolkit with practical research skills. Enrol now and start unlocking valuable audience insights to inform your organisation's strategic decisions!