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Designing and conducting research
Section 1: Introduction to research
Watch (13:27)
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Section 2: Foundation of research methods
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Tips, tools, and templates
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Section 3: Planning user research
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Section 4: Conducting interviews
Watch (15:48)
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Reflection
Section 5: Fly-on-the-wall observations
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Reflection
Section 6: Challenges in research
Watch (12:06)
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Reflection
Section 7: Communicating research findings
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Reflection
Section 8: Conclusion and next steps
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