What you will learn
Welcome
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Section 1: Overview
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Section 2: Interviews
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Section 3: Practice Interviewing
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Section 4: Surveys
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Section 5: Fly-on-the-wall
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Section 6: Empathy mapping
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Section 7: Practice empathy mapping
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Section 8: Using AI in synthesis
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Section 9: Conclusion
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Course overview
Gain essential human-centred skills to create products, services, and solutions that resonate with your target audience. In this beginner-friendly course, you'll explore user research methods like interviews, surveys, and fly-on-the-wall observations, and learn to synthesise findings using empathy maps, user personas, and thematic analysis.
Perfect for professionals new to user research, this course will empower you to:
- Conduct effective user research and analyse data for meaningful insights
- Synthesise findings to inform user-centred design decisions
- Apply new skills to real-world projects and collaborate with stakeholders
Invest in your professional growth and unlock the power of user-centred design. Sign up now and start creating solutions that truly meet your users' needs!
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